By creating an account with Roobet you agree to our privacy policy. We understand the value of your personal data, so we make every effort to protect it throughout your journey with us. When using our services, website and the various platforms owned by Roobet, please be assured that any information we collect from you will be handled with the utmost care and in full compliance with applicable regulations. Your privacy is our priority and we are committed to maintaining the highest standards in the use, storage and disclosure of your data.

WHAT KIND OF DATA DO WE COLLECT?

When you decide to use our services, we ensure that the following data is collected to improve your experience:

  • Personal Data: In order to better serve you, we collect important information including your first and last name, date of birth, country of citizenship, current address, identification document, utility bill, phone number and e-mail address.
  • Public Data: If you choose to link your social media profiles to platforms such as Facebook, Twitter, TikTok and Instagram, we can offer you a more personalized experience on our platform.
  • Usage Data: To improve our services and tailor them to your preferences, we collect data such as location data, device information, IP address, sent preferences, browser type and browser version.

We guarantee that any additional personal information requested when using our services will be handled with the utmost care. We will always keep you informed of the purpose of collecting such data and ensure that it complies with the terms set out in our Policy. The privacy and security of your information is of paramount importance to us and we are committed to maintaining the highest standards of protection for your data.

HOW DO WE USE YOUR DATA?

At our company, your privacy is paramount. We want you to feel confident in how we handle your personal data. As such, we go to great lengths to collect it only through lawful means, fully respecting all applicable regulations. Allow us to outline the various purposes for which we utilize your data:

  1. Register and Operate Your Account: Your personal data helps us create and manage your account efficiently, ensuring seamless access to our services.
  2. Provide Top-Notch Services: We use your data to offer you the best possible experience on our website, tailoring our services to your preferences.
  3. Enhance Your Experience: Continuously improving our platform is a priority, and your data aids us in refining and enhancing your overall user experience.
  4. Exciting Marketing Campaigns: Through your data, we conduct well-targeted marketing campaigns and promotions, designed to captivate your interest.
  5. Personalized Marketing Communications: Our marketing communications are tailored to suit your tastes, providing you with content we believe will be genuinely intriguing.
  6. Research and Data Analysis: To serve you better, we perform marketing research and analyze data, helping us optimize our services to meet your needs.

Identifying You (KYC): For security and efficiency, we utilize your data to confirm your identity and ensure a safe online environment.

  1. Legal Claims and Defense: In exceptional circumstances, we may use your data to establish, exercise, or defend against any legal claims.
  2. Complying with Legal Requirements: You can be assured that your data is also used to comply with legal requirements and respond to official requests.
  3. Support and Clarification: Should you have any questions or doubts, your data allows our dedicated support team to provide you with prompt and accurate assistance.

If ever you have any queries or concerns about how your personal data is collected and used, our Support Team is here to provide the clarity and reassurance you seek. Your privacy matters, and we are committed to safeguarding it at every turn.

Your data is treated with utmost care, in strict adherence to the relevant regulations and the specific purpose for which it was collected. As a result, the duration for which we retain your personal information may vary depending on the purpose behind its collection. Allow me to illustrate this with an example: To comply with anti-money laundering regulations, we are required to securely store your data for a period of 10 years following the closure of your account. Rest assured, we take the responsibility of safeguarding your information seriously and will always prioritize your privacy and security.

Keeping your personal data secure

Your privacy and security are of the utmost importance to us. As we collect and process your personal information in order to provide our services, we want to assure you that we strictly comply with all relevant data protection regulations. Our commitment to protecting your data means that we take all reasonable steps to maintain a secure environment that is accessible only to authorized personnel.

We give all necessary guarantees that any personal information that you share with us is treated with the utmost care and confidentiality. As stated in our Privacy Policy, we retain this information for as long as you continue to use our services or as long as necessary to fulfill the specific purposes for which it was collected.

Your trust is very important to us and we want to emphasize that we spare no effort in protecting your personal data from unauthorized access, loss or misuse. By choosing our services, you can rest easy knowing that your information is in good hands. We continuously invest in strong security measures to maintain the highest data protection standards.

Thank you for entrusting us with your personal data. If you have any questions or concerns about our data security practices, feel free to contact our dedicated support team. We are here to make your online experience with us not only convenient, but also safe.

Rights granted to you on our website

In our commitment to transparency and privacy, we put the power over your personal information in your hands. Familiarize yourself with the set of rights you have under this Policy that will give you full control over your information:

  1. Access – You have the right to request copies of your personal data held by us.
  2. Correction – You have the right to request that we correct any of your personal data that you believe is inaccurate or incomplete.
  3.  Erase – You have the right to require us to delete your personal data under certain conditions.
  4. Restrict – You have the right to ask us to restrict the processing of your personal data, unless this makes it impossible for us to continue to provide our services.
  5.  Protest – You have the right to object to the processing of your personal data, unless this makes it impossible for us to continue to provide our services.
  6. Transferability – You have the right to request that we transfer the personal data we have collected to another organization or directly to you, if such a request complies with applicable law.

TRANSFER OF YOUR DATA TO THIRD PARTIES

We take great care to keep your personal data private and secure. We never sell your personal information to third parties. However, there are certain circumstances in which we may need to provide your data:

  1.  In situations where required by law or requested by government authorities, we may be required to disclose certain personal information.
  2.  In order to smoothly provide the services and products you use on our website, we may share the necessary personal information with third parties.
  3.  To comply with our legal and regulatory obligations, we may need to share your data with the relevant licensing and regulatory authorities, as well as other applicable regulatory authorities in various jurisdictions.
  4. Your consent is important to us. If you have consented to the transfer of your data to certain third parties, we will comply with this agreement.

It is important to remember that our website and products may contain links to third party websites. While we strive to protect your privacy on our platform, we cannot be responsible for the privacy practices of external sites that may have separate privacy policies and disclosures about data processing.

We are committed to protecting your personal data and will continue to fulfill our duty to protect your privacy at all times.