Roobet firmly believes that online casino games are a source of pleasure and positive emotions for adult, independent economic players. Unfortunately, we also recognize that for a small percentage of people, gambling can inadvertently overshadow other aspects of their lives and create problems of all sorts. To ensure a safe and enjoyable gaming experience, Roobet strives to provide important information on how to protect yourself from possible adverse consequences such as addiction and financial loss.

If you ever find yourself worried that your gaming habits are becoming problematic, we encourage you to take proactive steps and consider participating in the Roobet Self-Exclusion Program. Taking a voluntary break from gambling can be a constructive way to regain balance and control over your gambling activities. Your well-being and enjoyment is of the utmost importance to us, and we are committed to creating a responsible gaming environment where the well-being of our players comes first.

How to control yourself when gambling?

Roobet realizes that most players play for fun, not to get rich. However, the company fully recognizes the importance of responsible gambling for those who may lose control.

Here are our valuable tips to help keep gambling under control:

  • Play purely for your pleasure: play for enjoyment, and if gambling is no longer enjoyable, it’s time to stop.
  • Set monetary limits: before you start, decide how much you can afford to lose and stick to this based on your financial situation, lifestyle and average income.
  • Limit the amount of time you play. Although gambling is enjoyable, make sure it is not your only hobby. Maintain a balance between work, family and other interests.
  • Don’t try to win back lost money: when you reach a predetermined limit, it’s time to quit. Trying to recoup losses can lead to bigger problems.
  • Look at gambling as an ordinary expense. Once you have determined the amount you can allocate to gambling, consider it a necessary expense (as if you spent to go to a restaurant or buy yourself a new T-shirt).
  • Gamble wisely and responsibly: avoid gambling under the influence of substances that interfere with decision making. Also, avoid gambling during periods of high stress or mood swings.
  • Don’t give up your hobbies and socialize: spend time with friends and family and develop other hobbies to stay socially active and take your mind off gambling.
  • Take regular breaks: when gambling for long periods of time, it is difficult to keep track of time and money spent. Take breaks to do other things and refresh your mind.

“Take a Break” program

In cases where you are in control of your gambling, but you realize that you are spending too much time or money on it, or just want to take a short break from it, take a look at the Roobet “Break” program.

By taking advantage of the Roobet “Break” program, you can voluntarily limit access to your account and take a much-needed break from gambling.

To take advantage of this opportunity, simply contact our support team via live chat or email at info@roobet.world.com. Once you request a break, rest assured that our support team will do everything possible to make it happen as quickly and efficiently as possible.

Typically, the “Take a Break” program offers a refreshing 7-day vacation. However, we realize that each person’s needs are unique. If you would like a different length of break, simply let our support team know when you apply. While we want you to get the most out of your vacation, it is important to remember that the minimum break length is 72 hours and the maximum cannot exceed 14 days. Rest assured that once you have agreed a break period with our support team, it will be a temporary refuge exclusively for you.

During your well-deserved break, you will not have access to your account and will not be able to use our site. However, you need not worry as your account will remain untouched and unchanged during this time. Your hard-earned rullions in the Iron Bag and all achievements made on the site will remain intact. After the specified time has elapsed, your account will automatically revive and you will be able to log in again.

Have any doubts or questions about the Take a Break program? Our friendly support team is just one message away! Contact us and we will be happy to assist you. Your well-being and satisfaction is our top priority.

Self-exclusion

If you notice that you may be at potential risk of developing a gambling problem or have already experienced one, Roobet strongly recommends that you take responsibility for your well-being by choosing to self-exclude.

To do so, simply contact our support team via live chat or by emailing support@roobet.com and you will be immediately terminated from our platform. You can choose a self-exclusion period from six months to five years, or you can simply stop gambling once and for all. Choose the period that best suits your needs.

It is important to understand that the self-exclusion obligation lasts for the term you choose, providing your peace of mind and protecting your interests. Should you decide to permanently self-exclude, we want to assure you that this decision is made with your continued well-being in mind. 

However, if you suddenly feel that you are confident and ready to return, we have developed a multi-stage process. This process includes a thorough assessment of your mental state to ensure that you are in a condition conducive to responsible gambling. We value your safety above all else, so this assessment may take several days.

During the self-exclusion period, you take responsibility for your future actions. By choosing this option, you effectively stop visiting our website, either temporarily or permanently, depending on your choice. This means that you will not be able to access your account or make any further progress on our platform. In case of permanent self-exclusion, rest assured that your account will be permanently locked, preventing you from accessing it in the future or creating new accounts on Roobet.

Remember that your safety and well-being is more important to us than anything else. Taking the decision to self-exclude demonstrates your commitment to responsible gambling and your desire to stay in control.